Privacy Policy

This AI Note Privacy Policy (referred to as “this Policy”) applies to all AI Note products, applications, websites, and services (referred to as “Products and/or Services”) that reference or link to this Policy, provided by the AI Note Service Provider (referred to as “we”, “our”, or “us” in this Policy). Please read this Policy carefully before using our Products and/or Services so that you can understand the details of how we handle your personal data. The important contents related to sensitive personal data and your personal data rights and interests in this Policy are highlighted in bold, please pay more attention to these contents.

The Country/Region-Specific Addendum (referred to as “Local Privacy Notice”) is a supplementary explanation of this Policy according to applicable local laws, which constitutes an integral part of this Policy. The Local Privacy Notice shall prevail in the event of any conflict with the main body of this Policy, while anything that is not specifically covered shall be subject to the latter.

If our product or service provides a separate privacy policy, or if we explain to you how specific product or service collect and handle your personal data through instant notification, function update instruction and/or other appropriate approach (collectively, “Product-Specific Privacy Notice”), the Product-Specific Privacy Notice shall prevail, while anything that is not specifically covered shall be subject to this Policy.

In this Policy, “personal information” and “personal data” have the same meaning, referring to various information related to an identified or identifiable natural person recorded electronically or by other means, but do not include anonymized information.

About Us

Depending on your location, the entity (referred to as “we”, “our”, or “us” in this Policy) responsible for the handling of your personal data (acting as “Data Controller” or other equivalent concept as defined by applicable laws) is:

  • For users in European Economic Area (EEA) or the United Kingdom: DanuTech Europe Kft. (Registered Address: 1112 Budapest, Gulyas utca 24.1, Hungary, Registration Number Cg.01-09-415688)
  • For users in the United States: SYNLAN TECHNOLOGY PTE. LTD. (Registered Address: 7 TEMASEK BOULEVARD #29-01D SUNTEC TOWER ONE SINGAPORE (038987), Registration Number 202034306W)
  • For users in Japan: iFLYTEK JAPAN AI SOLUTIONS Co., Ltd. (Registered Address: 東京都中央区京橋 2−12−9 ACN京橋ビル7F, Registration Number: 0105-01-045155)
  • For users in South Korea: iFLYTEK (Korea) LLC (Registered Address: Ace Gasan FORHU 1315, 225, Gasan digital 1-ro, Geumcheon-gu, Seoul, Republic of Korea, Registration Number 398-81-03072)
  • For users in Singapore: SYNLAN TECHNOLOGY PTE. LTD. (Registered Address: 8 MARINA VIEW #42-092 ASIA SQUARE TOWER 1 SINGAPORE (018960), Registration Number: 202034306W)
  • For users in UAE: DanuTech Europe Kft. (Registered Address: 1112 Budapest, Gulyas utca 24.1, Hungary, Registration Number Cg.01-09-415688)
  • For users in other locations (excluding Mainland China): SYNLAN TECHNOLOGY PTE. LTD. (Registered Address: 8 MARINA VIEW #42-092 ASIA SQUARE TOWER 1 SINGAPORE (018960), Registration Number: 202034306W)

In order to provide you with Products and/or Services, your personal data may be processed by our affiliates or third parties. You can read more about this in Section 4.

How We Collect and Use Your Personal data

How We Collect Your Personal data

When using our Products and/or Services, we may collect your personal data. Depending on the product or service you use, different types of data will be collected. We will handle your personal data according to applicable laws only when necessary to provide you with our Products and/or Services, only with justified reason, and in good faith, and only for the purpose described in this Policy (including Local Privacy Notice) and the Product-Specific Privacy Notice.

When providing you with Products and/or Services, we may also collect and summarize statistics, such as application downloads, product sales, feature usage counts, and specific event trigger counts, to understand how our Products and/or Services are used. For the purposes of this Policy, the preceding statistics are not regarded as personal data. We will endeavor to isolate your personal data from non-personally identifiable information and ensure that the two types of data are used separately. However, if we combine non-personally identifiable information with personal data, such combined information will be treated and protected as personal data for as long as it remains combined.

The types of personal data that we may collect from you are:

Personal Data that You Provide to Us

  • Account Information. For example, AI Note Account ID (email address), verification code, and nickname.
  • Contact Information. For example, your name, email address, and phone number.
  • Communication Information. For example, the interaction when you contact us.
  • Other information you provide to us. For example, you can upload your content to the cloud space through our Products and/or Services for quick access and sharing between devices. Specifically, no one has access to such information without your permission.

If you provide us with other’s personal data, you shall comply with the requirements of applicable laws, including obtaining the prior consent of the data subject or other legal basis stipulated by applicable laws.

Personal Data that We Collect during Your Use of Products and Services

  • Device Information. For example, device serial number, device activation time, system version and type, device clock information (region, time zone).
  • Application Information. For example, application name, application version.
  • Log Information. For example, IP address, network request information, error crash information.

Personal Data from Third-Party Sources

When permitted by applicable laws, we may obtain your personal data from third-party sources. For example, information about you that others provide to us.

How We Use Your Personal data

  • Deliver the product or service you have requested, such as delivery, activation, verification, speech recognition, speech synthesis, machine translation, device synchronization, pre-sales consultation, technical support, and after-sales service.
  • Notify you of operating system or application updates and installations.
  • Conduct promotional activities to the extent permitted by applicable laws. For example, send you information about Products and/or Services that you may be interested in, invite you to our promotional activities or market surveys. If you no longer wish to receive certain types of promotional materials, you may opt out by the method provided in the message (such as the unsubscribe link at the bottom of the email), unless otherwise specified under applicable laws.
  • Carry out internal audit, data analysis, and research. Analyze business operation efficiency and measure market shares, and improve our Products and/or Services.
  • Fulfill obligations stipulated by applicable laws.
  • Other purposes disclosed in the Product-Specific Privacy Notice.

Here are more detailed examples on how we use your information (which may include personal data):

  • AI Note Account Registration/Login. When registering or logging in to the AI Note Account, in order to verify your identity, you may provide us your email address (as AI Note Account ID) and the verification code. You need to log in to enjoy certain functions of the AI Note product, but not logging in does not affect your normal use of the basic functions of the AI Note product, such as speech recognition, speech synthesis, and machine translation.
  • Security. Certain models of AI Note may support the fingerprint unlocking function. After you have enabled this function and recorded your fingerprint, you can unlock the device and/or access encrypted notes by your fingerprint. Your fingerprint information is only stored locally on your device, and will not be transferred to our server. If you do not enable the fingerprint unlocking function, you may also use your password as your security credential.
  • Signature. You can choose to enter your signature and display it on the device's standby interface to mark your device personally. Your signature information is only stored locally on your device, and is not transferred to our server.
  • Speech Recognition/Machine Translation. When using the speech recognition/machine translation function of the AI Note, we may collect your voice to perform speech recognition/machine translation. Once speech recognition/machine translation is completed, such voice data is automatically deleted. We will not retain or backup of such voice data in our server.
  • Speech Synthesis. When using the audiobook function of the AI Note, we may collect the text information from your e-book file to perform speech synthesis. Once streaming speech synthesis is completed, such text information will be automatically deleted immediately. We will not retain or backup such text information on our server.
  • Third-party AI Service (via API). When using the LLM-based functions in the AI Note, including circle selection query for handwritten content, meeting minutes generation, open-ended Q&A, the content you have selected will be transferred directly from the AI Note device to the server of third-party AI service provider as per your instructions, to generate the content you requested. Such process will not pass through our server.

Before using such functions, you should select the third-party AI service you want to call in the Settings at first, then configure your API key and complete verification process accordingly. Please be aware that the feedback is generated by third-parties as per your instructions. We take no liability for your access to or use of third-party AI services which is beyond our control but governed by agreements signed between you and relevant third-parties. Please note that you may be charged by third-parties for using third-party AI services.

  • Email Management. When adding an email account, the login information you provided will be transferred to the email server through email protocols (e.g., IMAP/POP3/Exchange ActiveSync/Exchange Web Services). The email account information obtained through email protocols (including ID, password and/or authentication code) and the information generated during the process of sending and receiving emails (including the content of emails sent and received, attachments, contact email addresses) are only stored locally on your device, and will not be transferred to our server.

When adding an email account, you may also synchronize your address book to your local device. The address book is only stored locally on your device, and will not be transferred to our server.

When deleting an email account, you can choose whether to retain the aforementioned information on your device.

In addition, as required by Google’s policies, we hereby confirm that we do not use Google Workspace API to develop, improve, or train non-personalized AI and/or ML models.

  • Device Synchronization. You may use the cloud space to synchronize voices, texts, documents, and/or images between devices. After you have enabled the "Note Auto-Sync/Upload" function, the voices, texts, documents, and/or images in your notes can be uploaded to the cloud space automatically. You may log in to your account on multiple Products and/or Services for quick access and sharing between devices. If you turn off the "Note Auto-Sync/Upload" function on the device, your notes will be stored locally on your device by default. However, you may still be able to upload selected notes to the cloud space manually.
  • User Feedback. When submitting feedback on our Products and/or Services, we may collect device serial numbers, operating system versions, and application version numbers. You may also need to provide your email address (as AI Note Account ID) to confirm your identity. To process your feedback, we may request further detailed information from you, use the contact information you provided to contact you, and keep records for problem-solving and service improvement.
  • Security Maintenance. When using our Products and/or Services, we may collect your device information to maintain a safe operation, quality and efficiency of Products and/or Services. Such information may include device serial number, device firmware version, user account and identification code, device activation time, and device usage update time. The serial number is used to distinguish the uniqueness of the device. The device firmware version, user account and identification code, device activation time, and device usage update time are necessary for providing services, updating operating system, and installing applications.

How We Use Cookies and Similar Technologies

Our Products and/or Services do not involve the use of cookies or similar technologies.

How We Entrust, Share, Transfer, and Disclose Your Personal Data

Entrusting

We may entrust other companies to handle your personal data on our behalf. For example, we may entrust another company for hotline support, sending emails, and/or providing technical support. Such companies may only use your personal data to provide services on our behalf.

We will enter into strict data processing agreements with the entrusted party as stipulated by applicable laws. The entrusted party is obligated to handle your personal data in accordance with such agreements and shall take necessary measures to ensure the security of the personal data entrusted.

Sharing

Sharing refers to the process in which we provide personal data to other controllers, and both parties can independently determine the purposes and means of personal data processing. We will not share your personal data with external parties, except in the following cases:

  1. Sharing with consent: After obtaining your consent in accordance with applicable laws, we will share your personal data within the scope of your authorization with third parties designated by you;
  2. Sharing under statutory circumstances: We may share your personal data in accordance with applicable laws, litigation resolution requirements and/or legal requirements of administrative and/or judicial authorities;
  3. Sharing with our affiliates and/or business partners: To provide you with the Products and/or Services you have requested, we may, where necessary, share your personal data with our affiliates and/or our business partners. We will only share your personal data for legitimate, appropriate, necessary, specific, and definite purposes. Before sharing, we will conduct security assessment on the sharing behavior and recipient according to applicable laws, and sign strict data sharing agreements with them.

Transfer

In the event of a merger, division, dissolution, bankruptcy, or other reasons requiring transfer of your personal data, we will inform you of the name and contact information of the recipient of the transferred personal data according to applicable laws, and require the recipient to continue to protect your personal data according to this Policy. Any change of the original purposes or means of processing by the recipient shall be subject to your consent by applicable laws.

Public Disclosure

We may publicly disclose your personal data only in the following cases:

  1. After obtaining your consent;
  2. To comply with the obligations, procedures, or requirements as stipulated by applicable laws; or
  3. Other circumstances permitted by applicable laws.

How We Protect Your Personal data

We take security measures to protect your information, including but not limited to administrative, technical and physical measures. However, please note that although we have implemented these measures, there is no security measure that can guarantee the absolute safety and security of your information. If you believe that your information has been compromised, please contact us at once.

Below are some examples of data security measures we undertake:

  • Ensuring the security of the premises where the information systems used to process personal data are located. Such security shall prevent any uncontrolled access to such premises by persons having no rights to access such premises.
  • Using technical means to protect the information including but not limited to encryption and anonymization techniques.
  • Limiting the list of persons who are authorized to access the information systems where the personal data are processed.
  • Identifying threats to the security of personal data while they are being processed in our information systems.
  • Assessing the effectiveness of measures taken to ensure the security of personal data.
  • Detecting instances of unauthorized access to personal data and taking appropriate measures to mitigate the effects of such unauthorized access.
  • Taking all practicable measures to restore personal data which have been modified or destroyed as a result of unauthorized access.
  • Establish an emergency plan for personal data leakage, including notification and disclosure mechanisms.
  • Monitoring measures taken to ensure the security of personal data and the level of protection of personal data information systems.
  • Establishing rules for access to personal data being processed in our information systems and recording all processing actions performed on personal data contained in our information systems.
  • Execute data processing activity records and regularly maintain and update.

How We Store Your Personal data

We retain your personal data only for the period necessary to fulfill the purposes described in this Policy and/or Product-Specific Privacy Notice, unless otherwise stipulated by applicable laws. We will cease to retain and delete or anonymize personal data once the purpose of collection is fulfilled, or after we confirm your request for erasure or account cancellation, or after we terminate the operation of the corresponding product or service. When deciding on these retention periods, we may take into account the following criteria:

  • The purpose for which we handle personal data;
  • The volume, nature, and sensitivity of personal data;
  • The risk of harm from unauthorized use or disclosure;
  • Our legal obligations to retain records;
  • Our legitimate interests in retaining records;
  • The minimum retention periods stipulated by applicable laws and/or regulatory requirements.

Your Rights

Legislations in certain countries and regions may stipulate that data subjects have certain rights on personal data, such as rights to be informed and to make decisions on the handling of personal data, and rights to access, duplicate, transfer, rectify, supplement, and delete personal data. We fully respect your data subject rights. Generally, you may manage your personal data directly through the functions of our Products and/or Services. According to applicable laws, you can submit requests for exercising data subject rights (referred to as “requests”) to us. You may read more about the data subject rights in your jurisdiction and the country/region-specific channels to submit requests in Local Privacy Notice.

Data subjects’ requests must be submitted in writing, and through the channels specified in this Policy and/or Product-Specific Privacy Notice, unless otherwise provided by applicable laws. Requests made through other channels may not be accepted.

After receiving your request, we may ask you to provide additional information to enable us to verify your identity. If you refuse to provide the information needed to verify your identity, or the information provided is insufficient to verify your identity, we may not be able to respond to your request.

Generally, we will make an initial response within 15 working days after receiving your request and fulfill your request within the period stipulated by applicable laws. We may refuse to process your request or only partially respond to your request where an exemption applies or we are otherwise entitled to do so under applicable laws, such as for requests that are manifestly unfounded, manifestly excessive, may cause us to violate contractual or legal obligations, or may cause disproportionate damage to us or third parties. In some circumstances, we may charge a fee for some requests, where permitted under applicable laws.

How We Handle Personal Data of Minors

We do not target our Products and/or Services to minors.

If you are a guardian and you believe that the person under guardianship has provided us with personal data, please contact us via the channels specified in Section 12 of this Policy to ensure that such personal data is deleted immediately.

Links to Third-Party Products and/or Services

Our Products and/or Services may contain links to third-party websites, products, and/or services. We do not have control over these third parties, and they are not subject to this Policy. Before submitting personal data to third parties, please read and refer to their privacy policies.

How Your Personal Data is Transferred Globally

To provide you with the Products and/or Services you have requested, we may need to transfer your personal data to our affiliates or business partners located in other countries/regions. The jurisdiction in which these global facilities are located may not protect personal data to the same standards as in your jurisdiction, but we will meet the requirements for cross-border data transfer stipulated by applicable laws through methods such as signing data transfer agreements with the recipient and conducting risk assessments accordingly, to ensure that the level of protection of your personal data, as stipulated by applicable laws and guaranteed by this Policy, is not undermined.

In particular:

  • For users in European Economic Area (EEA) or the United Kingdom, DanuTech Europe Kft. will act as the data controller to handle your personal data. Your personal data will be stored in data centers located in EU, except for cross-border transfer as permitted by applicable laws.
  • For users in the United States, SYNLAN TECHNOLOGY PTE. LTD., as the data controller, will entrust DanuTech Europe Kft., as the data processor, to handle your personal data. Your personal data will be stored in data centers located in EU, except for cross-border transfer as permitted by applicable laws.
  • For users in Japan, iFLYTEK JAPAN AI SOLUTIONS Corporation, as the data controller, will entrust SYNLAN TECHNOLOGY PTE. LTD., as the data processor, to handle your personal data. Your personal data will be stored in data centers located in Singapore, except for cross-border transfer as permitted by applicable laws.
  • For users in South Korea, iFLYTEK (Korea) LLC, as the data controller, will entrust SYNLAN TECHNOLOGY PTE. LTD., as the data processor, to handle your personal data. Your personal data will be stored in data centers located in Singapore, except for cross-border transfer as permitted by applicable laws.
  • For users in Singapore, SYNLAN TECHNOLOGY PTE. LTD will act as the data controller to handle your personal data. Your personal data will be stored in data centers located in Singapore, except for cross-border transfer as permitted by applicable laws.
  • For users in UAE, DanuTech Europe Kft. will act as the data controller to handle your personal data. Your personal data will be stored in data centers located in EU, except for cross-border transfer as permitted by applicable laws.
  • For users in other regions (excluding Mainland China), SYNLAN TECHNOLOGY PTE. LTD will act as the data controller to handle your personal data. Your personal data will be stored in data centers located in Singapore, except for cross-border transfer as permitted by applicable laws.

How We Update this Policy

We review this Policy periodically based on changes in applicable laws, business, and technology, and we may update this Policy. If we make a material change to this Policy, we will notify you via device and/or application and/or other suitable ways, so that you can learn about the information we collect and how we use it. Such changes to this Policy will apply from the effective date specified in the notice. We encourage you to check this page regularly for the latest information on our privacy practices. Your continued use of the products and/or services will be deemed acknowledgement of the updated version of this Policy. We will ask for your explicit consent when we collect additional personal data from you or when we use or disclose your personal data for new purposes.

How to Contact Us

If you have any comments or questions about this Policy, or any questions about our collection, use, or disclosure of your personal data, please contact us via gdpo@iflytek.com, the "Feedback" function on your device and/or the methods listed in Local Privacy Notice.

We will fulfill your request within the period stipulated by applicable laws. Generally, we will make an initial response within 15 working days after receiving your request, unless otherwise provided by applicable laws.

If your question itself involves a significant issue, we may ask you for more information. If you are not satisfied with the response you received from us in relation to your personal data, you can hand over the complaint to the relevant data protection regulatory authorities in your jurisdiction.

COUNTRY/REGION-SPECIFIC ADDENDUM FOR SINGAPORE

For the purpose of this Policy, for Singapore, “personal data” includes data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or is likely to have access.

Accuracy

Where you provide personal data to us (whether personal data of yourself or which relate to another person), you acknowledge that we are entitled to regard such personal data as being complete, accurate, and up to date. You also undertake to let us know without undue delay if there are changes to the personal data that you have provided us so that the personal data in our possession remains complete, accurate and up to date.

How We Use Your Personal Data

You further acknowledge and consent to our collection, use, disclosure and/or processing of your personal data for the following purposes:

  1. to verify your identity;
  2. to provide you with any services that you may request from us from time to time and to communicate with you in relation to those services;
  3. to deliver to you any notices, updates, notifications, alerts and communications relevant to your use of our Products and/or Services;
  4. to manage your relationship with us;
  5. to store, host and/or back up (whether for disaster recovery or otherwise) your personal data;
  6. to respond to any legal Processes, pursue legal rights and remedies, and manage any complaints, claims, feedback and fault reporting;
  7. to respond to requests for information from public and governmental/ regulatory authorities, statutory boards, whether within or outside Singapore, for audit, compliance, investigation and inspection purposes;
  8. to comply with any applicable law, regulation, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority, whether within or outside Singapore; and
  9. to achieve any other incidental business purposes related to or in connection with the above.

Your rights

The last paragraph of Section 7 (Your Rights) is replaced with the following:

You may withdraw your consent for us to use your personal data for one or more of the purposes set out in the Policy by writing to us using the contact details in the Policy. Upon receipt of your written request to withdraw your consent, we may require a reasonable period of time to process and respond to your request. However, please note that (i) your failure to supply certain personal data to us, or (ii) your request to withdraw your consent (depending on its nature and scope) may result in us being unable to continue providing you with access to our Products and/or Services. We may also continue to retain and use your personal data where required or permitted to do so by applicable laws.

You may request to access and/or correct the Personal Data currently in our possession by writing to us using the contact details in the Policy. Please note that we may charge you a reasonable fee for the handling and processing of your requests to access your personal data. If so, we will inform you of the applicable fee and obtain your consent before processing your access request.

We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days after receiving your request of the time by which we will be able to respond to your request.

We may refuse to process your request or only partially respond to your request where an exemption applies or we are otherwise entitled to do so under applicable laws, such as for requests that are manifestly unfounded, manifestly excessive, may cause us to violate contractual or legal obligations, or may cause disproportionate expenses or damage to us or third parties.

Links to Third-Party Products and/or Services

Replace Section 9 (Links to Third-Party Products and/or Services) with the following:

Our Products and/or Services may contain links to third-party websites, products (including apps), and/or services. We do not have control over these third parties, and they are not subject to this Policy. Such third parties may collect personal data from you or require you to provide them with your personal data. Before submitting personal data to third parties, please read and refer to their terms of use and privacy policies. You shall not hold us liable for any liabilities, losses or damages that you may incur as a result of your use of any third-party websites, products (including apps), and/or services, or the collection, use, disclosure and/or processing of your personal data by any third parties.

COUNTRY/REGION-SPECIFIC ADDENDUM FOR UAE

Your Rights

Generally, you have the right to request us to:

  • access and obtain a copy of your personal data that we store,
  • provide some of your personal data to you or another data controller in a commonly used, machine-readable format,
  • update or correct your personal data if it is inaccurate,
  • delete your personal data (including your account) from our systems under certain circumstances,
  • restrict the processing of your personal data under certain circumstances.

You also have the right to object to or stop the processing of your personal data by us in certain circumstance.

If you believe we have not complied with applicable data protection laws, you also have the right to lodge a complaint with the UAE data protection authority.

Amendments

  1. The definition of “personal information” or “personal data” in the fourth paragraph is replaced by “any data related to a specific natural person or related to a natural person that can be identified directly or indirectly by linking the data, through the use of identification elements such as his/her name, voice, image, identification number, his/her electronic identifier, his/her geographical location, or by one or more physical, physiological, economic, cultural or social characteristics”.
  2. We use your personal data only on a legal basis. According to applicable laws, we may use your personal data under one of the legal bases: your consent, necessary to perform/enter into a contract between you and us, necessary to fulfill legal obligations, necessary to protect the vital interests of you or others and any other legal basis as set out in the applicable laws.

COUNTRY-SPECIFIC ADDENDUM FOR US

Various states provide specific rights to residents of the state regarding Personal Information, which includes allowing consumers in these states to opt out of certain sharing of their data.

Your Choices About Our Collection, Use, and Disclosure of Your Information

We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.

  • Promotion. If you do not want us to use your email addresss to promote our Products and/or Services, you can opt-out by the method provided in the message (such as the unsubscribe link at the bottom of the email). You can also always opt-out by sending us an email stating your request to privacy@synlantech.com.
  • To change information that we collect through the Products and/or Services, please email privacy@synlantech.com. We allow you to opt out of future communications at any time by the method provided in the message (such as the unsubscribe link at the bottom of the email).

We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

Your rights regarding your Personal Information

Depending on where you reside in the US, your state may have enacted privacy laws (e.g., as of the date of this Policy California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah and Virginia) that allow you to request that we:

  • Disclose the sources, categories, and specific pieces of Personal Information we have collected about you, how that information is used, and with whom we share it;
  • Disclose the purpose for collecting Personal Information;
  • Disclose the categories of third parties with whom we share Personal Information;
  • Delete/rectify/restrict their Personal Information, subject to certain exceptions (right of rectification not applicable to Iowa and Utah residents)
  • Disclose, for any “sales” of Personal Information, the categories of Personal Information collected and sold and to what categories of third parties it was sold;
  • Opt out of sales of your Personal Information (if any) or subject certain Personal Information to automated decision-making algorithms (not applicable to Iowa or Utah residents);
  • Provide a copy of your Personal Information in a readily usable format that allows the information to be transmitted to others; and,
  • Not discriminate you against for exercising any of the rights described above.

Residents of these states may exercise these rights by emailing us at privacy@synlantech.com.

How can you exercise your privacy rights?

If you wish to exercise any of these rights, you may: (a) email us at privacy@synlantech.com; or (b) send us a message via the "Feedback" function on your device.

Accessing and Correcting Your Personal Information

You can review and change your personal information by visiting your account profile page.

You may also send us an email at privacy@synlantech.com to request access to, correct, or delete any personal information that you have provided to us. Only you or someone legally authorized to act on your behalf, may make a request to access or delete related to your personal information. You may also make a request to access or delete on behalf of your child. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you would like to make a complaint about how we have handled your Personal Information, or to make a complaint about a breach of data protection laws, please email us. We will investigate complaints and will communicate the outcome of the investigation to you after the complaint is made in accordance with applicable law. You may also have a right in some locations to file a complaint with your local data protection authority.

How may you contact us?

If you have any questions about this Privacy Policy, you may contact us using the information below.

(a) email us at privacy@synlantech.com; or (b) send us a message via the "Feedback" function on your device.